Leading with Confidence in Complex Times
A leadership workshop series for Occupational Therapy Professionals to navigate conflict, change, and complexity with confidence and clarity.
Occupational therapy leaders today face unprecedented complexity — shifting healthcare landscapes, evolving client needs, resource constraints, and constant demands to adapt. In times like these, technical skills alone aren’t enough. Courage, clarity, and strategic leadership are essential to navigating conflict, making sound decisions, and guiding others through change.
This two-part, highly interactive workshop series equips Occupational Therapy Professionals with practical tools, fresh perspectives, and real-world strategies to meet these challenges head-on. Through engaging discussion, reflection, and application to real-world scenarios, participants will leave with the confidence to lead themselves and others with greater presence, resilience, and influence.
Day 1: Navigating Conflict & Courageous Conversations
February 10, 2026 | 9am – Noon MT
Conflict is unavoidable in leadership — but when handled well, it can build trust, spark innovation, and strengthen collaboration. In this session you’ll learn how to prepare for, initiate, and navigate difficult conversations with clarity and empathy, even in high-stakes or emotionally charged situations.
By the end of this workshop, you will be able to:
✅ Reframe conflict as an opportunity to build stronger relationships and improve teamwork
✅ Identify your personal conflict style and apply tools for navigating tough conversations
✅ Communicate with clarity and composure — even under pressure
Day 2: Strategic Thinking & Leading Through Change
February 17, 2026 | 9am – Noon MT
In today’s complex and rapidly changing healthcare environment, leaders are often called to make high-stakes decisions without having all the information. This session equips you with practical frameworks for thinking strategically, setting clear priorities, and leading with confidence through uncertainty. You’ll explore tools for navigating change in a way that maintains team trust, moral, and engagement, even in challenging circumstances.
By the end of this workshop, you will be able to:
✅ Apply strategic thinking tools to assess situations and make clear, confident decisions
✅ Recognize and address resistance through open dialogue, empathy and connection
✅ Lead with adaptability and resilience while keeping your team engaged during times of change
About the Presenter
Shiyen Shu, MSc.OT, Hon.BSc. (Kin), PMP, CYT
As an acclaimed Speaker, certified Executive Coach, and trusted advisor, Shiyen Shu is committed to helping great people become extraordinary healthcare leaders.
Recognized as one of the Top 200 Biggest Voices in Leadership by leadersHum, alongside luminaries such as Simon Sinek, Adam Grant, and Marshall Goldsmith, Shiyen’s thought leadership has made a global impact. She has also been celebrated as a Top 75 Canadian Immigrant and awarded the prestigious Queen’s Platinum Jubilee Award for her contributions.
With a Master of Science in Occupational Therapy from the University of Toronto and a Bachelor of Science in Kinesiology from McMaster University, Shiyen began her career as a frontline clinician before shifting her focus to Organizational Development. Through her work across the healthcare system, she saw firsthand the leadership challenges that impacted teams and organizational outcomes. Her passion for developing leaders led her to establish Dream Dare Lead Inc., a firm dedicated to supporting individuals and organizations achieve greater levels of success and excellence in healthcare and beyond.
Shiyen extends her impact as an Adjunct Lecturer at the University of Toronto and Board Chair for a not-for-profit organization. Born in Mumbai, and now based in Mississauga, she finds joy as a devoted mother of three, blending family life with her mission to transform the future of leadership.